Terms and Conditions
Privacy Policy
Last Updated: August 18, 2026
DGTL Magnet (“DGTL Magnet”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, use our services, submit an enquiry, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we collect it, why we use it, when we may share it, how we protect it, and the choices and rights available to you.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. About DGTL Magnet
DGTL Magnet is a digital business that may provide digital marketing, technology, online business, advertising, consulting, creative, web, software, automation, lead-generation, communication, and related professional services.
This Privacy Policy applies to information collected through our website, online forms, landing pages, advertisements, social media pages, communication channels, applications, and other digital services operated or controlled by DGTL Magnet.
If a particular DGTL Magnet service has its own privacy notice, that notice may apply in addition to this Privacy Policy.
2. Information We Collect
We may collect information that is necessary to communicate with you, provide our services, respond to enquiries, improve our website, operate our business, and meet legal and contractual obligations.
The information we collect may include the following.
2.1 Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- WhatsApp number
- Company or business name
- Job title or designation
- Business address
- Billing address
- Information contained in your enquiry or message
- Information you provide when requesting a quotation
- Information you provide when purchasing or engaging our services
- Other information that you voluntarily provide to us
We only request information that is reasonably relevant to the purpose for which it is collected.
2.2 Technical Information
When you visit our website or use our digital services, certain technical information may be automatically collected, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Screen resolution
- Language preferences
- Approximate location derived from IP address
- Referring website or page
- Pages visited
- Time spent on pages
- Date and time of access
- Device identifiers
- Network information
- Error and diagnostic information
2.3 Usage and Analytics Information
We may collect information about how visitors interact with our website and services, including:
- Pages viewed
- Buttons or links clicked
- Forms submitted
- Website navigation
- Traffic sources
- Campaign interactions
- Advertising interactions
- General usage patterns
- Performance and conversion information
This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.
2.4 Information You Provide to Us
You may provide information when you:
- Contact us
- Submit an enquiry form
- Request a quotation
- Subscribe to communications
- Book a consultation
- Purchase a service
- Communicate through email
- Communicate through WhatsApp
- Communicate through social media
- Participate in surveys
- Provide feedback
- Apply for employment or work opportunities
- Otherwise interact with DGTL Magnet
3. Information Collected Through Forms
If you submit a form on our website, we may collect the information requested in that form.
For example, an enquiry form may request:
- Name
- Phone number
- Email address
- Company name
- Service requirement
- Budget or project information
- Message or other details
We use this information to understand your requirement, contact you, provide requested information, prepare quotations, schedule consultations, and provide our services.
Please do not submit sensitive personal information through a public website form unless we specifically request it and provide an appropriate method for submitting it.
4. Information From Third-Party Platforms
DGTL Magnet may use third-party platforms and services to operate its website, marketing campaigns, communication systems, analytics, payment processes, advertising, CRM systems, and other business functions.
Depending on the service you use and the permissions you provide, information may be received from third-party platforms such as:
- Meta
- Payment processors
- Advertising platforms
- CRM platforms
- Analytics providers
- Cloud service providers
- Communication platforms
The information we receive depends on the particular platform, your settings, and the permissions or authorizations you provide.
We do not intentionally request access to third-party account information beyond what is reasonably necessary for the relevant service or business purpose.
5. How We Use Your Information
We may use your information for legitimate business purposes, including:
- Responding to enquiries
- Providing requested information
- Providing quotations and proposals
- Delivering services
- Managing client relationships
- Processing payments
- Providing customer support
- Communicating about projects
- Scheduling meetings or consultations
- Managing accounts
- Improving our website
- Improving our services
- Understanding customer requirements
- Performing analytics
- Measuring marketing campaigns
- Managing advertising campaigns
- Preventing fraud and abuse
- Maintaining website and system security
- Troubleshooting technical problems
- Sending service-related communications
- Sending marketing communications where permitted
- Managing business operations
- Complying with applicable laws and regulations
- Protecting our legal rights and interests
We may also use information for other purposes that are reasonably connected to the purpose for which the information was originally collected.
6. Marketing Communications
If you provide your contact details, we may contact you about our services, offers, updates, events, products, or other business information where permitted by applicable law.
Marketing communications may be sent through:
- Phone
- SMS
- Other communication channels
You may request to stop receiving marketing communications at any time.
You can contact us at:
Email: Inquiry@dgtlmagnet.com
Phone: 9999246664
Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as information relating to an existing enquiry, transaction, account, contract, security issue, or service.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information and understand how visitors use the website.
We may use cookies for purposes including:
- Website functionality
- Security
- Remembering preferences
- Website analytics
- Performance measurement
- Advertising
- Marketing attribution
- Understanding visitor behaviour
- Improving user experience
Some cookies may be placed by third-party service providers.
Depending on your browser, device, or available cookie controls, you may be able to disable or delete cookies. However, disabling certain cookies may affect the functionality of our website.
8. Analytics
We may use analytics services to understand how visitors use our website.
Analytics providers may collect information such as:
- Device information
- Browser information
- IP address or approximate location
- Pages visited
- Traffic sources
- Interaction data
- Usage patterns
Analytics information helps us understand website performance, identify technical problems, improve content, and evaluate marketing activities.
Where applicable, third-party analytics providers process information according to their own privacy policies and terms.
9. Advertising and Remarketing
DGTL Magnet may use online advertising platforms to promote our services.
These platforms may use cookies, pixels, tags, or similar technologies to:
- Measure advertising performance
- Understand campaign effectiveness
- Show advertisements
- Build advertising audiences
- Measure conversions
- Provide remarketing services
Advertising platforms may process information according to their own privacy policies and terms.
You may be able to control certain advertising preferences through the relevant platform or your device/browser settings.
10. WhatsApp and Other Communication Services
If you contact DGTL Magnet through WhatsApp or another third-party communication platform, the communication may be processed by that platform in accordance with its own terms and privacy policy.
We may retain information from communications with you for purposes such as:
- Responding to your enquiry
- Providing customer service
- Maintaining business records
- Managing projects
- Following up on requests
- Resolving disputes
- Meeting legal obligations
Please avoid sending highly sensitive personal information through ordinary messaging channels unless specifically requested by DGTL Magnet through an appropriate secure process.
11. Payment Information
If you purchase products or services from DGTL Magnet, payments may be processed through third-party payment providers.
Depending on the payment method, information may include:
- Name
- Billing information
- Transaction amount
- Transaction date
- Payment status
- Payment reference
- Other information required by the payment provider
We generally do not need to directly store complete payment-card details when payment processing is handled by a third-party payment provider.
Payment providers may process your information under their own privacy policies and terms.
12. How We Share Information
DGTL Magnet does not sell your personal information as a commercial product.
We may share information when reasonably necessary to operate our business or provide services.
Information may be shared with:
12.1 Service Providers
We may use third-party providers for:
- Website hosting
- Cloud infrastructure
- CRM
- Analytics
- Advertising
- Marketing
- Payment processing
- Customer communication
- Software development
- IT support
- Data storage
- Security
- Automation
These providers may process information on our behalf where necessary to provide their services.
12.2 Business Partners
Where necessary to provide a service requested by you, we may share relevant information with business partners or professional service providers.
We aim to limit information shared to what is reasonably necessary for the relevant purpose.
12.3 Legal and Regulatory Requirements
We may disclose information where we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to a lawful request
- Comply with a court order
- Respond to a government or regulatory authority
- Investigate fraud or abuse
- Protect our rights
- Protect the safety of users or others
- Enforce our agreements
12.4 Business Transfers
If DGTL Magnet is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Managing client relationships
- Maintaining business records
- Resolving disputes
- Enforcing agreements
- Preventing fraud
- Meeting accounting requirements
- Meeting legal or regulatory obligations
The exact retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
14. Data Security
DGTL Magnet takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Depending on the nature of the information and services, safeguards may include:
- Access controls
- Authentication controls
- Encryption where appropriate
- Secure hosting
- Password protection
- Role-based access
- Monitoring
- Backups
- Security updates
- Internal access restrictions
- Vendor and service-provider controls
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own devices, accounts, passwords, and login credentials.
15. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information.
Depending on the circumstances and applicable legal framework, these may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request updating of information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
- Raise a privacy-related complaint
- Request other rights available under applicable law
To exercise a privacy right, contact us using the information in the Contact Us section.
We may need to verify your identity before processing certain requests.
16. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect processing that occurred before the withdrawal where such processing was lawful.
Withdrawal may also affect our ability to provide certain services or features where the information is necessary for those services.
Where applicable, we will explain the consequences of withdrawing consent.
17. Accuracy of Information
We request that you provide accurate and current information.
If your information changes or you discover that information we hold about you is inaccurate, you may contact us and request an update.
We may rely on the information provided by you unless there is a reasonable basis to believe it is inaccurate.
18. Children’s Privacy
Our services are generally intended for businesses, professionals, and adults.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
If we become aware that we have collected information from a child in circumstances requiring deletion or other action, we will take reasonable steps consistent with applicable law.
19. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, applications, social media platforms, payment services, or other services.
These third parties operate independently from DGTL Magnet.
We are not responsible for:
- Their privacy practices
- Their security
- Their content
- Their terms and conditions
- Their collection or use of personal information
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
20. International Data Processing
Some of our service providers, technology providers, cloud infrastructure providers, advertising platforms, analytics providers, or other third parties may process information outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to do so in accordance with applicable law and contractual or technical safeguards, where required.
21. Data Breach and Security Incidents
If DGTL Magnet becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, remediate, and respond to it.
Where notification is required by applicable law, we will make the required notifications to relevant authorities and/or affected individuals within the applicable legal requirements.
22. Business and Transaction Records
We may maintain records relating to:
- Enquiries
- Quotations
- Contracts
- Invoices
- Payments
- Communications
- Project information
- Customer support
- Service delivery
These records may contain personal information and may be retained for legitimate business, accounting, contractual, dispute-resolution, security, and legal purposes.
23. Legal Basis and Lawful Processing
Where applicable, DGTL Magnet processes personal information based on one or more lawful grounds recognized under applicable data-protection law.
Depending on the circumstances, processing may be necessary for:
- Providing a service requested by you
- Performing a contract
- Responding to an enquiry
- Complying with legal obligations
- Protecting legitimate business interests
- Preventing fraud or misuse
- Maintaining security
- Obtaining or relying on consent where required
- Other lawful purposes permitted by applicable law
For users located in jurisdictions with additional privacy laws, additional rights or requirements may apply.
24. Complaints and Privacy Requests
If you have a concern about how we handle your personal information, you may contact us.
We will review your request and take reasonable steps to address legitimate privacy concerns.
Contact Details
DGTL Magnet
Phone: 9999246664
Email: Inquiry@dgtlmagnet.com
Office Address:
33-A, Uttam Nagar East, Hastsal,
New Delhi, 110059, India
When contacting us, please provide sufficient information for us to understand and investigate your request.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made because of:
- Changes to our services
- Changes to technology
- Changes to our data-processing practices
- Changes to legal or regulatory requirements
- Security improvements
- Business changes
When we update the policy, we may change the Last Updated date shown at the beginning of the policy.
You should periodically review this page to stay informed about how we handle personal information.
26. Governing Law
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of India.
Nothing in this Privacy Policy limits any mandatory rights or protections that apply to you under applicable law.
Any dispute relating to this Privacy Policy will be subject to the applicable jurisdiction and laws of India, subject to any mandatory rights or jurisdictional requirements that may apply.
27. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way DGTL Magnet handles personal information, please contact us.
DGTL Magnet
Phone: 9999246664
Email: Inquiry@dgtlmagnet.com
Office Address:
33-A, Uttam Nagar East, Hastsal,
New Delhi, 110059, India
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.
© 2026 DGTL Magnet. All rights reserved.
