Terms and Conditions

Last Updated: August 18, 2026

Welcome to DGTL Magnet.

These Terms and Conditions (“Terms”, “Terms and Conditions”, or “Agreement”) govern your access to and use of the DGTL Magnet website, digital platforms, products, services, content, communications, and other services provided by DGTL Magnet (“DGTL Magnet”, “we”, “us”, or “our”).

By accessing our website, submitting an enquiry, purchasing or using our services, entering into an agreement with us, or otherwise interacting with DGTL Magnet, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About DGTL Magnet

DGTL Magnet provides digital, technology, marketing, advertising, creative, web, automation, consulting, lead-generation, and related business services.

Specific services, deliverables, pricing, timelines, and obligations may be described in a separate quotation, proposal, statement of work, invoice, service agreement, order form, or other written agreement.

Where a specific written agreement exists between DGTL Magnet and a client, that agreement may contain terms that supplement or supersede these Terms for the particular services covered by that agreement.

2. Eligibility

By using our website or services, you represent that:

You have the legal capacity to enter into an agreement.
The information you provide is accurate and complete.
You will use our services for lawful purposes.
You will comply with these Terms and applicable laws.
If you act on behalf of a business or organization, you have authority to bind that business or organization.

If you do not meet these requirements, you may not use our services.

3. Website Use

You may access and use our website for lawful purposes only.

You must not:

Use the website for unlawful activities.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality.
Introduce malware, viruses, or harmful code.
Attempt to bypass security measures.
Scrape, copy, reproduce, or systematically extract website content without permission.
Impersonate DGTL Magnet or another person.
Use our website to distribute spam or malicious communications.
Use our services to violate another person’s rights.
Use the website in a manner that could damage, disable, overburden, or impair our systems.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

4. Services

The scope of services provided by DGTL Magnet will depend on the specific service purchased or agreed upon.

Services may include, but are not limited to:

Digital marketing
Search engine optimization
Social media marketing
Paid advertising
Lead generation
Website development
Website design
Software development
Automation
Business consulting
Branding
Graphic design
Content creation
Marketing strategy
Technology services
Analytics
Other digital or business services

Not every service is available to every client.

5. Service Scope and Deliverables

Where applicable, the scope of work will be described in a proposal, quotation, statement of work, order form, invoice, or other written communication.

The scope may specify:

Services included
Deliverables
Number of revisions
Project milestones
Estimated timelines
Client responsibilities
Fees
Payment schedule
Third-party costs
Other applicable requirements

Work requested outside the agreed scope may result in additional fees or revised timelines.

6. Proposals and Quotations

Quotations and proposals provided by DGTL Magnet may be subject to:

Expiration dates
Availability
Scope limitations
Assumptions
Third-party costs
Changes in requirements

Unless otherwise stated in writing, a quotation does not constitute an unconditional guarantee that the quoted services will remain available indefinitely.

DGTL Magnet reserves the right to revise a proposal before acceptance where there are material changes to scope, requirements, third-party costs, or project circumstances.

7. Client Responsibilities

Clients are responsible for providing information, materials, access, approvals, and cooperation reasonably required to perform the services.

This may include:

Business information
Brand assets
Logos
Images
Text
Product information
Website access
Advertising account access
Social media access
Analytics access
Hosting access
Domain access
Customer information where legitimately required
Approvals and feedback

Delays caused by missing information, access, approvals, or feedback may affect project timelines.

8. Client-Provided Content

You represent and warrant that you have the necessary rights, licenses, permissions, and authority to provide any content, data, images, logos, trademarks, videos, documents, software, or other materials supplied to DGTL Magnet.

You are responsible for ensuring that client-provided materials:

Do not infringe third-party intellectual property rights.
Do not violate applicable law.
Do not contain unlawful or fraudulent material.
May legally be used for the intended purpose.

You agree to indemnify DGTL Magnet against claims arising from unlawful or unauthorized client-provided materials, to the extent permitted by law.

9. Approvals

Where client approval is required, the client is responsible for reviewing deliverables before publication, launch, submission, or deployment.

Once a client approves content, advertising material, website changes, designs, campaigns, or other deliverables, DGTL Magnet may proceed based on that approval.

Errors or changes requested after approval may be treated as additional work.

10. Payments and Fees

Clients agree to pay all fees specified in the applicable quotation, proposal, invoice, order form, or service agreement.

Payment terms may include:

Upfront payments
Milestone payments
Monthly fees
Recurring subscriptions
Project-based fees
Performance or campaign fees
Third-party charges

Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice.

11. Late Payments

If payment is not received by the applicable due date, DGTL Magnet may, where legally permitted:

Suspend services.
Pause project work.
Restrict access to certain services.
Delay deliverables.
Charge applicable late fees where agreed.
Recover reasonable collection costs.
Terminate the relevant service agreement.

Suspension caused by non-payment does not necessarily eliminate amounts already owed.

12. Taxes

Fees may be subject to applicable taxes, including GST or other government charges.

Unless expressly stated otherwise, applicable taxes and statutory charges are the client’s responsibility.

13. Third-Party Services

DGTL Magnet may use or integrate with third-party platforms and services, including:

Google
Meta
Facebook
Instagram
WhatsApp
LinkedIn
Hosting providers
Cloud platforms
Payment providers
Analytics platforms
Advertising platforms
CRM platforms
Email platforms
AI platforms
Other technology providers

Third-party services may have their own terms, policies, pricing, limitations, outages, and technical requirements.

DGTL Magnet does not control third-party platforms and cannot guarantee their continuous availability or performance.

14. Advertising Services

For advertising or paid-media services, DGTL Magnet may manage campaigns through third-party advertising platforms.

Advertising results may be affected by factors outside our control, including:

Platform algorithms
Competition
Market conditions
Advertising policies
Account restrictions
Budget
Audience behaviour
Seasonality
Website performance
Product demand
Changes made by third-party platforms

DGTL Magnet does not guarantee specific advertising results, sales, leads, revenue, rankings, or return on investment unless expressly guaranteed in a separate written agreement.

15. Digital Marketing Results

Digital marketing results are not guaranteed unless expressly stated in writing.

We do not guarantee:

A specific number of leads
A specific number of sales
A particular revenue amount
A specific return on advertising spend
A particular search-engine ranking
A specific social-media following
A specific website traffic level
A specific conversion rate
Approval by third-party advertising platforms

Marketing performance depends on numerous factors outside DGTL Magnet’s control.

16. Search Engine Optimization

Where SEO services are provided, DGTL Magnet may implement strategies intended to improve organic search visibility.

However, search-engine rankings are controlled by third-party search engines.

We do not guarantee:

First-page rankings
Number-one rankings
Specific keywords
Specific traffic levels
Specific leads or sales

Search engines may change their algorithms, policies, indexing methods, and ranking factors without notice.

17. Website and Software Development

Where we provide website, software, application, or automation development services:

The agreed scope determines the included functionality.
Additional features may require additional fees.
Client delays may affect delivery dates.
Third-party integrations may be subject to third-party limitations.
Hosting and infrastructure costs may be separate.
Ongoing maintenance may require a separate agreement.

Unless expressly included, post-launch maintenance, content updates, hosting, third-party licenses, and future feature development are not automatically included.

18. Intellectual Property

Unless otherwise agreed in writing, DGTL Magnet retains ownership of its pre-existing:

Software
Code libraries
Frameworks
Templates
Processes
Methodologies
Strategies
Tools
Systems
Know-how
Internal documentation
Reusable components

Client-specific deliverables may be transferred or licensed to the client according to the applicable agreement and subject to payment of all amounts due.

19. Client Intellectual Property

The client retains ownership of intellectual property that the client lawfully provides to DGTL Magnet.

By providing materials to us, the client grants DGTL Magnet the permissions reasonably necessary to use those materials to perform the agreed services.

20. Portfolio and Promotional Use

Unless otherwise agreed in writing, DGTL Magnet may identify a client as a client and display completed, publicly available work in its portfolio, website, presentations, case studies, or marketing materials.

If a client requires confidentiality or prohibits portfolio use, that requirement should be agreed upon in writing.

We will not intentionally disclose confidential information merely for promotional purposes.

21. Confidentiality

Each party may receive confidential information from the other party.

Confidential information may include:

Business strategies
Pricing
Customer information
Marketing plans
Technical information
Credentials
Trade secrets
Financial information
Non-public business information

Each party agrees to use reasonable care to protect confidential information and not disclose it except where necessary to perform the agreement or where disclosure is required by law.

Confidentiality obligations do not generally apply to information that:

Is publicly available without breach.
Was already lawfully known.
Is independently developed.
Is lawfully obtained from another source.
Must be disclosed by law.

22. Account Credentials and Access

Where clients provide passwords, API keys, administrator access, or other credentials, the client is responsible for ensuring that it has authority to provide such access.

DGTL Magnet will use reasonable care in handling access credentials.

Clients should not provide unnecessary credentials or access permissions.

Where possible, clients should use appropriate role-based access and revoke access when it is no longer required.

23. Prohibited Activities

You must not use DGTL Magnet services to:

Commit fraud.
Conduct illegal activities.
Distribute malware.
Conduct phishing.
Harass or threaten others.
Infringe intellectual property.
Distribute unlawful content.
Violate privacy rights.
Manipulate or deceive consumers.
Conduct unauthorized financial activity.
Send unlawful spam.
Circumvent platform restrictions.
Violate advertising-platform policies.
Violate applicable laws or regulations.

DGTL Magnet may refuse or suspend services where it reasonably believes the services are being used for prohibited activities.

24. User-Generated Content

If you submit reviews, comments, testimonials, feedback, images, or other content to DGTL Magnet, you are responsible for ensuring that the content is lawful and does not infringe third-party rights.

By submitting content for publication, you grant DGTL Magnet a non-exclusive permission to use, reproduce, display, and publish that content for legitimate business purposes, subject to applicable law.

25. Accuracy of Information

We aim to provide accurate information on our website and in our communications.

However, we do not warrant that all information will always be:

Complete
Current
Accurate
Error-free
Available

Website content may be updated or changed without notice.

26. Availability of Services

We do not guarantee that the website or services will always be available without interruption.

Availability may be affected by:

Maintenance
Technical problems
Internet outages
Hosting failures
Cybersecurity incidents
Third-party platform outages
Force majeure events
Software updates
Other circumstances beyond our reasonable control

27. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” and “as is” basis.

Except where expressly stated in a written agreement, DGTL Magnet does not make warranties regarding:

Continuous availability
Error-free operation
Specific business results
Specific marketing performance
Search rankings
Sales
Revenue
Lead volume
Third-party platform performance
Compatibility with every device or system

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

28. Limitation of Liability

To the maximum extent permitted by applicable law, DGTL Magnet will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from the use of our website or services.

This may include losses relating to:

Lost profits
Lost revenue
Lost business opportunities
Loss of data
Loss of goodwill
Business interruption
Third-party platform failures
Advertising-account restrictions
Search-engine algorithm changes
Website downtime
Third-party service failures

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

For paid services, unless otherwise required by law or agreed in writing, DGTL Magnet’s aggregate liability arising from a particular service engagement will generally not exceed the amount actually paid to DGTL Magnet for that service during the applicable period giving rise to the claim.

29. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless DGTL Magnet, its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, and expenses arising from:

Your unlawful use of our services.
Your violation of these Terms.
Your violation of another person’s rights.
Client-provided content that infringes third-party rights.
Your breach of applicable law.
Your unauthorized use of third-party platforms.

This provision does not apply to the extent a claim results from DGTL Magnet’s own unlawful conduct or other circumstances where indemnification cannot legally be required.

30. Suspension and Termination

DGTL Magnet may suspend or terminate services where:

You fail to pay applicable fees.
You materially breach these Terms.
You provide fraudulent information.
You use the services for unlawful purposes.
Your actions create a security risk.
A third-party platform prevents us from providing the service.
Continued service creates a legal or regulatory risk.
The applicable agreement allows termination.

You may terminate a service according to the cancellation terms contained in your applicable agreement, quotation, subscription, or order.

Termination does not automatically eliminate amounts already due.

31. Effect of Termination

After termination:

Outstanding amounts remain payable.
Each party should return or delete confidential information where reasonably required.
Access to certain services may be disabled.
Ongoing third-party services may continue to incur charges if contracted separately.
Clauses intended to survive termination will remain effective.

32. Refunds and Cancellations

Refund and cancellation terms may vary depending on the service.

Unless otherwise stated in writing:

Work already completed may not be refundable.
Third-party charges may not be refundable.
Custom development or production work may not be refundable once commenced.
Deposits may be non-refundable where permitted by applicable law.
Subscription cancellations may take effect at the end of the applicable billing period.

Any specific refund promise contained in a written service agreement will govern that engagement.

33. Force Majeure

DGTL Magnet will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Fire
Flood
War
Civil unrest
Government action
Internet outages
Cyberattacks
Major infrastructure failures
Third-party platform failures
Power outages
Labour disruptions
Pandemics
Other extraordinary events

We will make reasonable efforts to resume affected services when circumstances permit.

34. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily represent an endorsement.

DGTL Magnet is not responsible for the content, security, availability, or privacy practices of third-party websites.

35. Privacy

Your use of our website and services may also be subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

The Privacy Policy should be read together with these Terms.

36. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on our website with a revised Last Updated date.

Your continued use of our website or services after changes become effective may constitute acceptance of the updated Terms, subject to applicable law.

For material changes to an existing service agreement, the specific agreement between DGTL Magnet and the client may govern.

37. Governing Law

These Terms are intended to be governed by the laws of India.

Subject to applicable law, disputes relating to these Terms or our services will be subject to the jurisdiction of the appropriate courts in India.

If a specific service agreement contains a different dispute-resolution or jurisdiction clause, that clause may apply to the relevant engagement.

38. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

39. Waiver

Failure by DGTL Magnet to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

40. Entire Agreement

These Terms, together with any applicable proposal, quotation, statement of work, invoice, service agreement, order form, Privacy Policy, or other written agreement, constitute the applicable agreement between DGTL Magnet and the user or client regarding the relevant services.

If there is a conflict between these Terms and a separately signed written agreement, the separately signed agreement will generally govern the specific services covered by that agreement.

41. Contact Us

If you have questions regarding these Terms and Conditions, you may contact DGTL Magnet.

DGTL Magnet

Phone: 9999246664

Email: Inquiry@dgtlmagnet.com

Office Address:
33-A, Uttam Nagar East, Hastsal,
New Delhi, 110059, India